Terms and Conditions

Alpascape Communications, we pride ourselves on providing high quality, thoroughly tested products. Our services, including Anti-Scam24 and WebCrypto, utilize advanced tools powered by sophisticated algorithms designed to deliver accurate and comprehensive data. Each product undergoes rigorous quality control processes to ensure it meets the high standards our customers expect.

Our commitment to reliability is unwavering. We guarantee that analysis reports will be delivered within a window of 1 to 24 hours following the confirmation of payment. An email notification will be sent to confirm the commencement of the service analysis. If a delay occurs due to system errors and the report delivery extends beyond the specified 24 hour timeframe, we will provide a complimentary re scan of the same service. Our systems track and timestamp the initiation and completion of each analysis to ensure adherence to our service delivery commitments. Re scans offered under such circumstances will be subject to an evaluation based on the nature and specifics of the reported issue.

Once your order is processed and payment is confirmed, we are unable to offer refunds. This policy reflects the immediate commencement of data processing and analysis services. We encourage customers to review their order details carefully and to contact our customer service team with any questions before finalizing their purchase.

All contents of our services, including but not limited to software, algorithms, text, graphics, logos and documentation, are the intellectual property of Alpascape Communications. The use of these materials, without express written consent, is strictly prohibited other than for the services provided through this purchase.

We are committed to protecting your privacy and ensuring the security of your data. Personal and payment information provided during the purchase process is secured and processed in accordance with our Privacy Policy, which aims to ensure the confidentiality and integrity of your information.

Alpascape Communications shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of revised terms means that you accept and agree to the changes.

For any questions regarding our services or these terms, you can reach our customer support team during business hours from Monday to Friday, 9 AM – 5 PM UK time. Here are the ways you can contact us:

  • Address: 793 Commercial Road, E14 7HG London, UK.
  • Phone: +44 (0) 20 3290 0124
  • Email: helpdesk@alpascape.com
  • Or through our customer support chat available on our website.

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