Product Guarantee
Alpascape Communications, we are committed to providing high quality, thoroughly tested products that deliver the information you need. When you purchase services such as Anti-Scam 24 or WebCrypto, you are acquiring advanced tools powered by sophisticated algorithms designed to provide accurate and comprehensive data.
Service Satisfaction
We firmly stand behind the reliability of our tools. Our analysis reports are typically delivered within 1 to 24 hours upon payment confirmation and receipt of our email indicating the commencement of analysis. Please note that this policy is contingent upon payment confirmation. In the rare instance of a system error resulting in a report being delivered beyond the 24 hour timeframe, we guarantee a complimentary re-scan of the same service originally requested. Rest assured, our system meticulously timestamps the start and end of each analysis, ensuring adherence to the specified timeframe. Your satisfaction is paramount and any re-scans provided will be evaluated based on the specific circumstances of the reported error.
Refund Policy
Please note that once your order is processed and the purchase is complete, we are unable to offer refunds. We encourage our customers to review their order details carefully before finalizing the purchase.
Thank you for choosing Alpascape for your cybersecurity needs. We are dedicated to your satisfaction and to providing products that meet the highest standards of reliability and accuracy.